POLICIES

(Privacy, Information Sharing, Cookies, and Links)

At EV Spare House, the terms “we,” “us,” “our,” and “the Company” refer to EV Spare House.
The terms “you,” “your,” and “user” refer to any person browsing or using our website.

This Privacy Policy applies to all sections of the EV Spare House website, including product pages, blogs, enquiry forms, and other web pages.

We respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, how it is protected, and your rights regarding that information.

Personal Information We Collect

“Personal Information” refers to data that identifies or can be used to identify you. This may include:

1. Information Provided by You

We may collect personal information when you:

  • Fill out enquiry or contact forms
  • Place an order or request a quotation
  • Subscribe to emails or marketing updates
  • Contact customer support

This information may include:

  • Name
  • Business name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related preferences
  • Marketing and communication preferences
  • Feedback, reviews, or comments

Providing incorrect or incomplete information may limit our ability to provide services.

2. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Internet service provider
  • Pages visited, time spent, clicks, and navigation patterns
  • Date and time of visit
  • Files or content downloaded

This data helps us understand user behavior and improve website performance and user experience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

Cookies do not personally identify users without a valid purpose. You can disable cookies through your browser settings; however, some website features may not function properly.

We may use third-party tools (such as analytics or marketing services) that also place cookies on your device.

Use of Collected Information

We use your information to:

  • Provide and manage our services
  • Process orders and enquiries
  • Communicate with you regarding updates or support
  • Improve website content and functionality
  • Send promotional or marketing communication (you may opt out anytime)
  • Fulfill legal and contractual obligations

Information Sharing and Disclosure

We do not sell or rent your personal information.

We may share your data with:

  • Service providers and vendors (delivery, IT, hosting, payment processing)
  • Professional advisors (accountants, auditors, legal consultants)
  • Government or legal authorities when required by law or legal proceedings

All third parties are required to maintain confidentiality and security of your data.

Data Storage and International Access

All data collected through this website is stored and processed in India.
If you access our website from outside India, your data may still be transferred and processed within India.

Your Rights and Control

You have the right to:

  • Request access to your personal information
  • Update or correct your information
  • Request deletion of your data
  • Opt out of marketing communications
  • Raise concerns regarding data usage

You can exercise these rights by contacting us through our website.

Security of Your Information

We take reasonable technical, administrative, and physical security measures to protect your data, including:

  • Secure servers
  • Restricted employee access
  • Encrypted storage where applicable

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to fulfill its intended purpose or to comply with legal obligations.

Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. Accessing them is at your own risk.

Children’s Privacy

Our website is not intended for minors. We do not knowingly collect personal information from individuals under the legal age defined by applicable laws.
If such data is identified, we will take immediate steps to delete it.

Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will be effective immediately after publication.

By using this website, you agree to the terms of this Privacy Policy.